About Us | Replace Base

About Us | Replace Base

We a small and dedicated company looking to provide the best quality spares and exceptional customer experience, we are not a huge company and love to interact with our customers on a personal level and always try to go the extra mile to ensure that our customers are happy! 

If you just need a one off item of become a regular we will take good care of you!  

 

 

A few key points about us:

  • We are based in Northampton (at Sywell Aerodrome) 
  • We have dedicated support staff, our office has a team of 4 who are constantly monitoring emails and taking calls and happy to help in whatever way they can
  • We have a large warehouse, we hold tens of thousands of parts for hundreds of devices 
  • We offer UK next working day delivery on all items, need it fast? no problem. 
  • We have been selling parts since 2009

Our Working Hours

Although we start early and finish late our official working hours are below, we often have people working weekends so dont be surprised if you hear from us. 

Please note that our phone lines open from 10AM Monday - Friday

Monday

9AM-5PM

Tuesday

9AM-5PM

Wednesday

9AM-5PM

Thursday

9AM-5PM

Friday

9AM-5PM

Saturday

6AM – 10AM

Sunday

Closed

UK Bank Holidays

Closed

Contact Us

We would love to hear from you, please see our Contact Us page to find out ways to get in contact

Our Address

We are located at Sywell Aerodrome in Northampton, our full address is:

The Replace Base Ltd, Unit 5 Bellman Gate 
Sywell Aerodorme
Northampton
NN60BL

We dont have a physical store so if your looking to collect your order please email or call to arrange.

 

My Name is Steve, I founded The Replace Base Ltd in 2009 when trying to source quality parts for just about anything family and friends could manage to break! It was around the time that my spare room was full of bits and pieces that I decided to start The Replace Base. With a strong electrical engineering background and experience managing an Apple Limited Service Centre I was able to put my skills to use and source quality parts for as many devices as possible giving everyone the opportunity to fix, tinker, upgrade and modify devices!

Moving towards 2017 and we have been though alot, we now have a small but dedicated team of 10 staff and a warehouse stacked full of parts and a pretty nifty workshop . We currently stock thousands of parts for hundreds of devices and supply end users and repair centres across Europe. We have big plans for the future and hope that we will be the first place you think of when looking for quality parts! Thank you for taking the time to read a little about our company.

Steve Garner

Founder and Director
The Replace Base Ltd

30 Day Return If You're Not Completely Satisfied

12 Month Warranty On Most Items

Customer Support We're Here To Help

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