About Us | Replace Base
We are a small and dedicated company looking to provide the best quality spares, and exceptional customer experience. We are not a huge company and love to interact with our customers on a personal level, and always try to go the extra mile to ensure that our customers are happy!
If you just need a one off item or become a regular, we will take good care of you!
Did you know we now have a user forum? Whether you just have some questions about a repair you're planning to carry out, or are a repair shop looking to find likeminded people to share tips with, come and register today! - Forum.replacebase.co.uk
A few key points about us:
- We are based in Northampton (at Sywell Aerodrome).
- We have dedicated support staff: our office has a team of 4 who are constantly monitoring emails/taking calls and are happy to help in whatever way they can.
- We have a large warehouse: we hold tens of thousands of parts for hundreds of devices.
- We offer UK Next Working Day Delivery on all items: need it fast? We've got you covered.
- We have been selling parts since 2009.
Our Working Hours
Although we start early and finish late, our official working hours are below - we often have people working weekends, so don't be surprised if you hear from us.
Please note that our phone lines open from 10AM Monday - Friday.
6AM – 10AM
UK Bank Holidays
We would love to hear from you; please see our Contact Us page to find out ways to get in contact with us.
We are located at Sywell Aerodrome in Northampton. Our full address is:
The Replace Base Ltd,
Unit 5 Bellman Gate
We don't have a physical store, so if you're looking to collect your order, please email or call to arrange.
My Name is Steve, I founded The Replace Base Ltd in 2009 when trying to source quality parts for just about anything family and friends could manage to break! It was around the time that my spare room was full of bits and pieces that I decided to start The Replace Base. With a strong electrical engineering background and experience managing an Apple Limited Service Centre, I was able to put my skills to use and source quality parts for as many devices as possible giving everyone the opportunity to fix, tinker, upgrade and modify devices!
Moving into 2017 and we have been through a lot! We now have a small but dedicated team of 10 staff and a warehouse stacked full of parts and a pretty nifty workshop. We currently stock thousands of parts for hundreds of devices, and supply end users and repair centres across Europe. We have big plans for the future and hope that we will be the first place you think of when looking for quality parts! Thank you for taking the time to read a little about our company.
Founder and Director
The Replace Base Ltd