Repairs | Replace Base

Repairs | Replace Base

Looking for a mobile phone repair service? Here at the Replace Base we have a warehouse full of parts, a team of geeks and specialist equipment not available to most high street repair shops. This ensures that you get the most effective repair at the best prices possible.

Damaged your phone? No problem, we are easily accessible, located within Sywell Aerodrome (between Northampton And Wellingborough) and stock thousands of parts, meaning we can get your phone back up and running in no time at all.

How To Book a Repair

Booking a repair is simple, just give us a call, send us an email or pop in to see us, we will let you know if your device is something we can repair here and provide you with an estimated cost and repair time


[email protected] 

 01604 924700

The Replace Base Ltd, Unit 5 Bellman Gate, Sywell Aerodrome, Northampton, NN60BL

We dont charge up front, we will only charge you once the repair has been completed. At the time of booking you will be provided with a repair ID that you can use track your repair at any time.

We are open Monday - Friday 10AM to 5PM

How It Works

Get in touch with us

[email protected]

 01604 924700

The Replace Base Ltd, Unit 5 Bellman Gate, Sywell Aerodrome, Northampton, NN60BL

We will ask a few questions and run through a few things with you to make sure we can complete your repair and provide an estimate for you.

Bring your phone to us:

We are open Monday - Friday 10AM to 5PM. Once dropped in we aim to service your phone within 24 hours or faster, sometimes this can be a little longer but we will let you know in advance. We will supply you with a repair number that you will need to quote to us when getting in touch.

Don't have time to drop it in to us? No problem! We can arrange collection at a time and weekday suitable for you, we do charge an additional £6.95 for this service, but i'ts fully insured and gets your device to us the very next working day.

Collection:

Once your phone is repaired, we will give you a call or email depending on your preference, to let you know it's ready for collection. You can collect your device during our open hours, or if you would prefer we can deliver your device to you for an additional £4.80.

Why Choose Us?
  • All of our repairs are covered under our 12 Month warranty parts and labour.
  • We use only the best parts on the market, tried and tested by thousands of our customers who rely on us every day to supply parts.
  • We know the phones and parts inside out, you can trust that your device is on good hands!
  • We stock thousands of parts for hundreds of models of phone.
  • We have a team of experts including a Certified Apple Technician (ACMT).
  • We have a fast turn around time.
  • We have specialist equipment for refurbishing screens, this means that we can potentially save you having to pay for a replacement when we can refurbish your damaged screen at a fraction of the cost.
  • We have special diagnostic equipment that most local repairs don't have access to.
  • We are fully insured to carry our your repair.
  • Our geeks are Security Cleared (BC) and know how to handle data securely.
  • We are not faceless, we have a workshop you can pop into and we are just on the other end of an email or phone if needed.
  • You can speak to our geeks directly, no middle men. 
  • We will NEVER charge more then the agreed price.
  • We will NEVER take payment for failed repairs.
  • We will NEVER return any device that hasn't passed out strict quality checks.
 
Our Prices

We don't just carry out repairs! We have been and always will be a major supplier of replacement parts in Europe, as we buy such vast amounts of parts and order directly from the source we can afford to the quality repair you would expect from us at an unbeatable price!  

We are confident that you won't find a better price for your repair that includes quality of parts we use, warranty and level of service we offer.

As we carry out a large variety of repairs here, we will provide you with an estimated price when you get in touch with us, but below are some of our more popular repairs.

We also have the latest in ultrasonic technology to repair water / liquid damages devices, we can get your water damaged device back up and running for £49.95 or we wont charge you. 

Screen Replacement Battery Replacement Other
Apple iPhone 4/4s £34.95 £19.95 From £19.95
Apple iPhone 5/5s/5c £39.95 £19.95 From £19.95
Apple iPhone 6 £69.95 £24.95 From £19.95
Apple iPhone 6 Plus £79.95 £24.95 From £19.95

 

Screen Replacement Other
Samsung Galaxy S3 From £49.95* From £19.95
Samsung Galaxy S4 From £49.95* From £19.95
Samgund Galaxy S5 From £49.95* From £19.95
Samsung Galaxy S6 From £49.95* From £19.95

 *Price quoted is if we are able to refurbish your broken LCD, if this isnt possible we will quote you for an LCD replacement at the time. 

 

Frequently Asked Questions





⨁ How long will my repair take?

We want to get you up and running as soon as possible! We will usually repair your device the day you bring it to us - some repairs do require extended testing time, but we will run though our repair time with you when you get in touch. Same day repairs can usually be arranged at no extra cost.

⨁ Any unexpected costs?

No, we are very clear and transparent with our pricing. If your device requires any work that is over the estimated price quoted to you, we will get in contact with you before doing any work.

⨁ Can I cancel my repair?

You sure can, we don't charge for diagnosing your device so unless we have already repaired your device. You can cancel with no fees or charges (unless you need your device posting back to you, for this we charge £4.80).

⨁ Do you offer warranty?

We do - we offer 12 months parts and labour so your pretty much covered if anything goes wrong and we are always here if needed. 

30 Day Return If You're Not Completely Satisfied

12 Month Warranty On Most Items

Customer Support We're Here To Help

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