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If you are new to Replace Base, simply click register and we'll ask you for a few details.
At Replace Base, ensuring your order is delivered correctly and on time is our top priority.
We offer free shipping based on the following thresholds:
The free shipping service offers delivery within 1 to 2 working days using an unspecified courier. We reserve the right to change couriers for this service without prior notice. If you require next-day delivery, this option is available at checkout.
We work with trusted couriers to ensure safe and reliable delivery, including:
Deliveries are not made on Saturdays, Sundays, or Bank Holidays unless specifically selected at checkout. A guaranteed Saturday service is available for an additional fee.
For next-day delivery, you can select options with 1-hour delivery slots at checkout for an additional cost.
At our discretion, we may upgrade your delivery method to a more suitable service at no additional cost.
Orders containing hazardous items (such as batteries) will only display shipping methods approved for such goods at checkout. This ensures compliance with safety and regulatory requirements.
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Please select the option most appropriate to your situation.
If you already have an account with us, and ordered using this account, please use the following fields to login to your returns portal:
If you have made an order with us, but do not have an account, please add your email address and your order number, in order to log into your returns portal: