We hope you have a great Christmas and New Year!
For any urgent orders, we would recommend placing them before the 20th Dec to ensure they arrive before Christmas (if using a Next Day option).
Please be aware that due to the busy festive period most postal services are expericing high demand; your order may fall outside of the estimated delivery window so we appreciate your patience with this and would urge you to use a Next Working Day service option.
To avoid any disappointment and confusion with shipping times and customer service availability, please see our working hours over the festive period below:
21st (Thursday): Normal operations - Last day for guaranteed Next Day Delivery (UK Mainland)
22nd (Friday): Normal operations
23rd (Saturday): Normal Saturday operations
24th (Sunday): CLOSED
25th (Monday, Christmas Day): CLOSED
26th (Tuesaday, Boxing Day): CLOSED
27th (Wednsday): Normal operations
28th (Thursday): Normal operations
29th (Friday): Normal operations
30th (Saturday): Normal Saturday operations
31st (Sunday, New Years Eve): CLOSED
1st ( Monday, New Years Day): CLOSED
2nd (Tuesday): Normal operations
Although we will do everything we can to get back to you as soon as possible, we are closed over the Holiday period, so we ask that you don't email us to chase for updates on emails or queries sent during this time. Doing so may also cause a delay in us responding to you, as follow-ups are received as a new email on our system. This results in these being pushed further down the inbox, which is managed in order of received.
We hope you have a great time over Christmas!
The Replace Base Team
Steve, Jo, Chris, Kelly, Stephen, Mike, Asia, Eva and Jo