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holiday | Replace Base

holiday | Replace Base

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We hope you have a great Christmas and New Year!

For any urgent orders, we would recommend placing them before the 20th Dec to ensure they arrive before Christmas (if using a Next Day option).

Please be aware that due to the busy festive period most postal services are expericing high demand; your order may fall outside of the estimated delivery window so we appreciate your patience with this and would urge you to use a Next Working Day service option. 

To avoid any disappointment and confusion with shipping times and customer service availability, please see our working hours over the festive period below: 

 

December:

21st (Thursday): Normal operations - Last day for guaranteed Next Day Delivery (UK Mainland) 

22nd (Friday): Normal operations

23rd (Saturday): Normal Saturday operations

24th (Sunday): CLOSED

25th (Monday, Christmas Day): CLOSED

26th (Tuesaday, Boxing Day): CLOSED

27th (Wednsday):  Normal operations

28th (Thursday): Normal operations

29th (Friday): Normal operations

30th (Saturday): Normal Saturday operations

31st (Sunday, New Years Eve): CLOSED

January:

1st ( Monday, New Years Day): CLOSED

2nd (Tuesday): Normal operations 

 

Although we will do everything we can to get back to you as soon as possible, we are closed over the Holiday period, so we ask that you don't email us to chase for updates on emails or queries sent during this time. Doing so may also cause a delay in us responding to you, as follow-ups are received as a new email on our system. This results in these being pushed further down the inbox, which is managed in order of received.

 

We hope you have a great time over Christmas!

 

The Replace Base Team

Steve, Jo, Chris, Kelly, Stephen, Mike, Asia, Eva and Jo

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